Version 1.2 · Last updated: July 2026 · Yazzo.io Oy, Helsinki, Finland
"Yazzo" means Yazzo.io Oy, Finland.
"Yazzo App" means the Yazzo mobile application.
"Yazzo Service" means the Yazzo App, website, and related services.
"User" means a person using the Yazzo Service. Users must be at least 18 years old to register and use the service.
"Partner" or "Venue" means a restaurant, cultural venue, event organiser, wellness provider, activity provider, or other service provider using the Yazzo Service. Partners are traders within the meaning of Finnish consumer protection law.
"Reservation" means a booking, claim, or reservation made through the Yazzo Service.
"Reservation Fee" means the fee displayed before confirming a Reservation.
Yazzo is a technology platform that connects Users with Partner venues and service providers.
Yazzo enables Users to discover offers, events, services, and reservations through the Yazzo App.
Yazzo acts only as a technology intermediary. The Partner is solely responsible for the quality, safety, legality, availability, and fulfilment of their services, offers, events, or experiences.
Yazzo does not guarantee the quality, legality, safety, suitability, or availability of Partner services or venues.
Yazzo grants you a limited, non-exclusive, non-transferable, revocable licence to use the Yazzo App on your personal device solely for your personal use in accordance with these Terms. You may not copy, modify, distribute, sell, or sublicense any part of the Yazzo App.
To use the Yazzo Service, you must create an account using email/password, Apple Sign-In, or Google Sign-In.
You are responsible for maintaining the security of your account and all activity under your account. Only one account per person is permitted.
Users may make Reservations for offers published by Partners through the Yazzo Service.
Reservations are subject to the terms specified in the Partner's offer. Making a Reservation creates a contractual relationship between the User and the Partner. The Partner is solely responsible for the content, performance, and fulfilment of that agreement.
Before confirming a Reservation, you will be shown at least:
After a Reservation has been confirmed, Yazzo shares with the Partner the information necessary to fulfil the Reservation. Further details about the processing of personal data are described in the Yazzo Privacy Policy.
The Partner is solely responsible for the content of its services, products, and offers. Any conditions relating to the offer are presented within the offer itself.
If a Reservation is not performed as agreed, including refusal of entry, unavailability at the time of the Reservation, cancellation without adequate notice, or a material change to the offer terms, any claim by the User is against the Partner.
Yazzo is not a party to the agreement between the User and the Partner. Its role is limited to providing the technology platform that facilitates the connection.
If there is an issue with a Reservation or the Partner's performance, the User may submit a complaint to either the Partner or Yazzo without undue delay. Yazzo may, at its discretion:
Yazzo is not obligated to resolve disputes between Users and Partners and is not liable for the Partner's failure to fulfil its obligations.
The Reservation Fee is charged for use of the Yazzo platform. If a Reservation fails due to a technical error attributable to Yazzo, Yazzo may refund all or part of the Reservation Fee.
Payments are processed by Stripe, Inc. Yazzo does not store full card details. All prices are displayed in euros (EUR).
The Yazzo Service is provided for your personal, non-commercial use only. Commercial use requires Yazzo's prior written consent.
You agree not to:
Yazzo may suspend or terminate accounts for violations.
The Yazzo App, branding, design, and content are owned by Yazzo.io Oy and protected by intellectual property laws.
By uploading content to the Yazzo Service — such as a profile picture or bio — you grant Yazzo a non-exclusive, worldwide, royalty-free licence to store, display, and use that content solely for the purpose of providing and improving the Yazzo Service. You retain ownership of your content.
Yazzo is liable only to the extent required by applicable mandatory law.
To the extent permitted by law:
Yazzo does not guarantee uninterrupted availability of the service.
Nothing in these Terms limits or excludes your mandatory consumer rights under applicable law.
Users may delete their account at any time through the Yazzo App. When you delete your account, all your personal data is permanently deleted — including your profile, reservations, and account history. Deletion is irreversible.
Payment records are retained by Stripe in accordance with their own data retention policies and applicable law.
Yazzo may suspend or terminate accounts for misuse, fraud, legal requirements, or violations of these Terms.
Yazzo may update these Terms from time to time. We will notify you of changes by email or through the Yazzo App at least 30 days before they take effect. Continued use of the Yazzo Service after updated Terms take effect constitutes acceptance.
These Terms are governed by the laws of Finland.
If a dispute cannot be resolved through negotiation, consumers may refer the matter to the Finnish Consumer Disputes Board (kuluttajariita.fi). Before doing so, consumers may contact Finnish Consumer Advisory Services (kuluttajaneuvonta.fi).
Consumers also have the right to bring the matter before a competent court in accordance with applicable law.
Users residing in another EU Member State may also have the right to use the consumer dispute resolution body in their country of residence.
The Yazzo App is available on iOS through Apple Inc.'s App Store. Apple is not a party to these Terms and is not responsible for the Yazzo App or its content. Apple has no obligation to provide maintenance or support for the Yazzo App and is not responsible for any product liability claims or claims that the Yazzo App fails to conform to applicable law.
Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce these Terms against you.
The Yazzo App is available on Android through the Google Play Store, operated by Google LLC. Google is not a party to these Terms and is not responsible for the Yazzo App or its content. Google has no obligation to provide maintenance or support for the Yazzo App.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed from these Terms and will not affect the validity and enforceability of the remaining provisions.
Failure by Yazzo to enforce any right or provision of these Terms on one occasion does not constitute a waiver of that right or provision in future instances of the same or a different breach. Yazzo's rights and remedies under these Terms are cumulative.
Sections 1 (Definitions), 9 (Intellectual Property), 10 (Limitation of Liability), 13 (Governing Law), and 15 (General Provisions) remain in force after these Terms expire or are terminated.
Nothing in these Terms creates a joint venture, partnership, employment, or agency relationship between you and Yazzo. Neither party has authority to bind the other or incur obligations on the other's behalf.
Yazzo will comply with any lawful request or order from law enforcement authorities or courts to disclose information about a user's identity or activity on the Yazzo Service.
Yazzo.io Oy
Business ID: 3561958-3
Berliininkatu 9 B 26, 00560 Helsinki, Finland
info@yazzo.io